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Good Practice at Mapi Values
At Mapi Values we believe in working efficiently to produce high quality deliverables. Our quality system supports these values, and has been developed in accordance with principles that we feel are appropriate to the field in which we work.

Principles of good practice have been established for many areas related to pharmaceutical research, development and production. Those working in preclinical research laboratories, running clinical trials, or involved in the production of pharmaceutical products are familiar with Good Laboratory Practice (GLP), Good Clinical Practice (GCP) and Good Manufacturing Practice (GMP), respectively. At Mapi Values we have established some guidelines as the basis of Good Outcomes Research Practice. Our standards and procedures have been developed with these principles in mind.

For any questions related to quality issues, please contact:
Carole Evans, PhD: Operations Director - Global - carole.evans@mapivalues.com

ELEMENTS OF THE QUALITY SYSTEM

Standard Operating Procedures
A number of Standard Operating Procedures (SOPs) have been issued and more are in development. Once issued, SOPs are mandatory and any deviations from SOPs must be documented, with reasons. Any member of Mapi Values staff can recommend development of a new SOP or modification to an existing SOP at any time. SOPs are also reviewed every 3 years.

SOPs issued or in development include:

  • Document and data version control
  • Communication
  • Data management
  • Statistical analysis plans
  • Report production
  • Training
  • Preparation and review of SOPs
  • Filing and archiving
  • Project management
  • Data tracking and storage (in development)
  • Statistical analysis
  • Review of deliverables (in development)
  • Contracts and budget agreements

Guidelines
A number of guidelines have been issued and more are in development. Guidelines are not mandatory, but should be followed whenever possible to ensure best practice and consistency across projects.

Guidelines issued or in development include:

  • Protocol or work plan
  • Economic model development
  • Obtaining informed consent
  • Patient-reported outcomes questionnaire development (in development)
  • Document review
  • Economic model validation (in development)
  • Systematic reviews (in development)

Internal audits
Audits are performed periodically in each of the Mapi Values offices to assess compliance with current SOPs and guidelines. Following audits, feedback meetings are held with the project team to discuss findings and identify ways to address any issues raised by the audit.

PRINCIPLES OF GOOD PRACTICE

Protection of patients and other participants
The participation of patients or other subjects such as caregivers in projects is always in accordance with the ethical principles that have their origin in the Declaration of Helsinki:

  • Foreseeable risks and inconveniences are weighed against the anticipated benefit for the individual participant and society; a project is initiated and continued only if the anticipated benefits justify the risks.
  • The rights, safety, and well-being of the participant are the most important considerations and always prevail over interests of science and society.
  • Freely given informed consent is obtained from every participant prior to project participation; consent can be withdrawn at any time.
  • If participants are to be observed or recorded during an interview, they are informed of this as part of the process of obtaining consent,
  • The confidentiality of records that could identify participants is protected, respecting the privacy and confidentiality rules in accordance with the applicable regulatory requirement(s).
  •  Where appropriate, projects in which participants are involved are approved by an institutional review board (IRB)/independent ethics committee (IEC).

Scientific basis

  • Projects are based on established scientific principles, and details are described in a clear, detailed protocol or similar document, which explicitly states the primary objectives of the project.
  • Projects are conducted, analysed and reported in compliance with the protocol or similar document, or any discrepancies are documented.
  • Where relevant, the statistical power of a project is given early consideration to ensure that the design will allow the research question to be answered.

Personnel

  • Each individual involved in designing, conducting, analysing and reporting a project is qualified by education, training, and experience to perform his or her respective task(s).

Data handling

  • All project information is recorded, handled, and stored in a way that allows its accurate reporting, interpretation and verification; data are stored in a way that permits a complete retrospective audit if necessary

Publication

  • Published findings always reflect the information gained from a project; conclusions that are not adequately supported by the data from a project will never knowingly be disseminated.
  • Authorship of publications should reflect contribution to the work; authors should have participated sufficiently in the research to take public responsibility for the content.

Systems and procedures

  • Systems and procedures are implemented and regularly reviewed to assure the quality of every aspect of projects.